Hi EM Experts,
I have a requirement where a already reported expected event need to be refreshed/reset in TM portal/carrier collaboration portal .
I have run REVOKE_EVENT action on TM side and activated EE_RESET activity on EM side .
When I checked TM Portal (NWBC) , it is showing POD event as expected event however it is also showing actual date of POD which is not desired . When I checked Carrier collaboration portal there also it is showing POD as expected event however it is showing reported event date and reason code which do not address the issue .
Is there any way we can avoid this situation . Your quick response is really appreciated .
Regards,
Rajesh Dwivedi